The Strained Employee-Employer Relationship: A Call for a New Approach to Improve Employee Engagement
- Clarence Bongalos, Founder
- Dec 28, 2024
- 2 min read
A recent Gallup poll revealed that employee engagement in the U.S. has plummeted to its lowest point in over a decade.
This stark statistic underscores a fundamental truth: the relationship between employers and employees is strained.
It's easy to point fingers. Employees often feel undervalued, overworked, and micromanaged. Managers, on the other hand, grapple with disengaged teams, increasing workloads, and a perceived lack of respect.
The reality is that both sides of the equation contribute to this tension. While it's true that some workplaces are toxic, it's also true that not all employees are easy to manage. Miscommunication, differing expectations, and a lack of empathy on both sides can quickly escalate into resentment and burnout.
As a leadership coach, I've witnessed firsthand the impact of this strained relationship. Frustration often stems from a lack of understanding and a failure to see the other person's perspective. Employees may not fully grasp the challenges managers face in navigating complex organizational structures and meeting business goals. Conversely, managers may not fully appreciate the pressures and anxieties their employees are experiencing.
This cycle of frustration is self-perpetuating. When employees feel unheard and disrespected, they disengage, leading to decreased productivity and increased turnover. In turn, this disengagement can leave managers feeling overwhelmed, demoralized, and ultimately, burnt out themselves.
Breaking this cycle requires a fundamental shift in how we approach the employee-employer relationship. It calls for open and honest communication, active listening, and a willingness to understand and address the concerns of both employees and managers.
Leadership plays a critical role in fostering a positive and productive work environment. Effective leaders prioritize empathy, build trust, and empower their teams to succeed. They create a culture where employees feel valued, heard, and supported.
If you're a manager looking to improve your leadership skills or an employee seeking to navigate workplace challenges, I can help. Let's work together to build stronger, more fulfilling relationships and create a workplace where everyone can thrive.